Support Broker Training 2005   

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   graphics Welcome & Overview
   graphics Computer Instructions
   graphics Meet the Trainers
   graphics Readings
   graphics Activities

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graphics MODULE A
graphics Self-Determination
graphics MODULE B
graphics Support Broker Roles
& Responsibilities
graphics MODULE C
  Person-Centered Planning
   
graphics MODULE D
  Skill Set Needed
graphics graphics1. Community Resource
   Development
graphics graphics2. Financial Planning
graphics graphics3. Negotiation &   Contracting
   
graphics MODULE E
graphics Ethics & Professionalism
graphics MODULE F
graphics Resources
NEGOTIATION AND CONTRACTING
Section 3

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READ

Click for article "Partnership": What does it Really Mean?

Long-time disability activists, Jack Pearpoint & Marsha Forest, provide a description of partnership which appears closely related to the give and take of negotiation. The authors outline the need for respect when envisioning a "big picture" future. This short article prepares Support Brokers to view negotiation not as an idea about winning the argument, but as a tool to achieve both a change in thinking as well as a change in their future employers' lives.

The authors lead the way when they identify how diverse groups can reach common goals when they embrace partnership. They state, "We watched people take tentative leaps across cultural chasms. It worked! It was difficult. It is a beginning, a first step! Partnership is possible!"

THE ART OF NEGOTIATION

Negotiation is an art form.  Good negotiation creates win - win situations.  Effective negotiation, like most skills worth learning, takes practice to learn.  The key is to remain positive, think of the people you are negotiating with as partners.  Help your partners feel like important members of the team, and create the opportunity for every one to win. The following articles present important information about the art of negotiation. Pay close attention, you will need the information to complete the activity for this section.

READ

Click for article The Art of Negotiation (Part 1)
Principles 1-3: Concentrate on Communication, React to Situations, not Personalities, Prepare!


Click for article The Art of Negotiation (Part 2)
Principles 4-6: Pursue Interests, not Position, Strive for Win/Win, Be Creative!


Click for article The Art of Negotiation (Part 3)
Principles 7-8: Make Concessions Wisely, Follow Up!


From Human Capital Developers, Peter Lowe describes eight key principles of negotiation for your review and consideration. Successful Support Brokers will find that interacting with people to achieve a goal (i.e. negotiation) will be required each and every day. The eight principles focus on what an individual negotiator can accomplish and what is accomplished through team work and collaboration.

Negotiation is truly an art that must be practiced. Individuals with disabilities often have to endure negotiation which requires choosing between two bad options. Brokers who embrace sincere and honest negotiation strategies will assist in achieving Self-Determination in Idaho.


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Module A | Module B | Module C | Module D | Module E| Module F

© 2005
Idaho Department of Health & Welfare
Center on Disabilities and Human Development