RESPECT
You have read a significant amount of material on Self-Determination
and person-centered philosophies. As you know, these are key concepts
behind the My Voice, My Choice
waiver program. Respect embraces Self-Determination
and person-centered practices by placing the individual at the forefront
of any discussion.
In their code of ethics, The North Carolina Support Providers Council
Code emphasizes Individual Value and Dignity: Providing
supports and services that promote respect and dignity of each individual
supported (This information is copy written by North Carolina Community
Support Providers Council; for more information, see resources).
How does a provider show Respect?
Ensure confidentiality.
Provide employers and people who provide support with a way
to submit grievances.
Comply with state and federal statutes.
Emphasize involvement.
Do not abandon individuals, families or friends.
Ensure that services and supports are not discriminatory.
INTEGRITY
Support Brokers are empowered to plan and implement supports, as
well as to provide quality assurance. One key
component to quality is integrity. Integrity is
doing what you say you are going to do and adhering to your moral
code even when no one is looking. This fosters trust with your employer,
his or her Circle of Support, and the network of providers and community
members with whom you will work.
The North Carolina Support Providers Council (NCSPC) and The Canadian
Association of Disability Management Coordinators (CADMC) both include
the following concepts in their code of ethics:
Ensure that people who provide supports do not engage in unethical behavior
(could include, but is not limited to: deceptive billing, falsification of records, neglect, committing a
crime, fiduciary impropriety).
Require that people you work with are truthful and engage in practices that are free of fraud, deceit or misrepresentation.
PROFESSIONAL
CONDUCT
To engage in professional conduct, you must ensure that the interests
of your employer take precedence over your own interests. The North
Carolina Support Providers Council (NCSPC) and The Canadian Association
of Disability Management Coordinators (CADMC) both emphasize the
following concepts in their code of ethics:
Require that the supports provided are needed, moreover are
provided
by the appropriate person.
Provide clearly defined supports for individuals as well as their
circle of support, and community members.
Ensure that interactions with individuals or other professionals
are not
tainted by discrimination of any sort.
Absolutely forbid the engagement in or condoning in any way of abuse
or neglect of an individual.
Require that providers have a clearly defined job description
(for
example, both Brokers and Community Support Providers
should
have their duties clearly outlined).
Ensure that financial or other gain does not occur at the
expense
of the employer's needs.
Establishing Boundaries.
Getting
to know the adult with a disability and his Circle of Support means spending time
together. Spending time together fosters friendships. The Support Broker's
role is to build the right
kind of friendships that are based on trust, respect, and integrity-as
well as professional boundaries. Support Brokers who maintain clear professional
boundaries will help to minimize inappropriate behavior. Boundaries are
mutually understood, unspoken physical and emotional limits of a relationship
between one person and another. When these limits vary or are changeable,
what occurs in the relationship becomes confused and uncertain.
We have boundaries which define the limits of our relationships in all areas of our lives. For instance, there are implied boundaries between parents and children, married couples, and employers and employees. Boundaries are defined by the society we live in, our ethical and moral beliefs, and the law. Click here for more information on professional boundaries and how they influence the work of Support Brokers.
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