Support Broker Training 2005   

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graphics MODULE A
graphics Self-Determination
graphics MODULE B
graphics Support Broker Roles
& Responsibilities
graphics MODULE C
  Person-Centered Planning
graphics MODULE D
graphics Skill Set Needed
   
graphics MODULE E
graphics Ethics & Professionalism
graphics graphics1. Ethics &     Professionalism
graphics graphics2. Confidentiality
graphics graphics3. Conflict Resolution &       Negotiation
   
graphics MODULE F
graphics Resources

CONFIDENTIALITY
Section 2
page 1    page 2     page 3    page 4    page 5

THE RULES OF CONFIDENTIALITY

There are three key rules to keep in mind regarding confidentiality and the sharing of information.  It is important to discuss these rules with the adults you serve, their Circles of Support, and potential providers. Let your employer know that you can not share information about them or anyone else that is close to them without their expressed consent.  Let your employer know that you will abide by these rules to protect his or her privacy and the privacy of family and friends.  The Three Rules are:
1. Gain Permission
    a. To gain information from others.
    b. To give information to others.
2. Describe the Purpose
    a. Why is this information needed?
    b. What will I or someone else do with this information?
    c. Are there any unanticipated uses for this information?
3. Maintain Privacy
    a. Ensuring information shared will be kept private.
    b. Written documents are isolated from common review.

VIDEO

Lia Haile

Lia discusses what it is like having her confidentiality violated. How can you perform your job as a Broker to avoid violating any of your employers' confidential information?



PERMISSION
Often, people with disabilities have their private medical information, treatment or placement history shared among providers-regardless of whether the information shared was necessary. Consequently, you may have to explain to the adults you serve the concept of confidentiality and expressed consent.  To document consent to share information, the adult with a disability as well as his guardian (if the he has a legal guardian) must sign a written Release of Information. (Examples of allowable forms will be provided by the Idaho Department of Health and Welfare.)

When giving information to others, Support Brokers are also bound by these releases. Release of Information forms outline whether or not information can be obtained and/or given. People with disabilities should understand they can refuse to release information.

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Module A | Module B | Module C | Module D | Module E | Module F

© 2005
Idaho Department of Health & Welfare
Center on Disabilities and Human Development