Sit down with Joe and Vivian
to discuss the situation?
Proceed by addressing the following questions and concerns.
1. Is something wrong
with Vivian (i.e. has she been sick,
problems with a family member,
car trouble)?
2. Is Vivian not
happy with the contract; has she been paid for
her services up
to this point?
3. Initially, Vivian frequented many of the same places Joe
wanted
to go (i.e. the bank, grocery store, drove near Joe's
job almost
every day). Has something changed with Vivian's
routine making
the transportation more difficult?
4. Because it took quite a while to find Vivian, you really
don't want to lose her as a transportation option. However,
perhaps
you will need to look for additional resources to
get Joe to where
he needs to go, in case Vivian can not
always be available.
5. Sometimes Joe
gets frustrated and yells at people
when he's mad, how
could you help prepare Joe for figuring
out a good way to talk
with Vivian about his needs?